Terms & Conditions

1. Check out time is 12:00 noon.
2. The room key is kept by the guest. Any damage and loss will be subject to a fine.
3. Keep the Hotel Premises clean. No article billed on the wall is allowed.
4. Guests must take good care of their own belongings. The management will not be held responsible for any loss or damage incurred.
5. No prohibited articles, Flammable articles or commercial goods are allowed to be stored inside the room.
6. No heavy trunks or anything as deemed inappropriate by the Management should be stored inside room.
7. If any abandoned luggage or lost and found items are not claimed by the guest after a maximum storage period of 30 calendar days, the Management has the right to dispose of these items.
8. No pets are allowed on the Hotel premises. No plants are allowed in the room.
9. Keep silence on the Hotel premises.
10. No hanging of clothes or other articles outside the windows is allowed.
11. No visitors are allowed on the Hotel premises after 11:00 pm.
12. No changing of rooms or transfer of rooms is allowed without the permission of the Front Desk.
13. Guests are held responsible for any damage done to the furniture / decoration or other facilities insides the rooms.
14. All electric appliances should be switched off and the windows should be closed when guest go out.
15. No smoking is allowed on the Hotel premises.
16. No electric appliances and furniture is to be installed inside the room without the permission of the Management.
17. Cooking or any ignition is not allowed in the room.
18. For hospital information or ambulance service, please contact the Front Desk.
19. Our staff may check the room from time to time.
20. Please do not take away guest room items as souvenirs. Otherwise, the charges will be added onto your Hotel bill.
21. In case of violation of the above regulations or any misconduct as deemed to cause others inconvenience or discomfort, the Management reserves the right to ask the guest to leave.
22. The Management reserves the right to alter or amend the above regulations without any notice. In case of any query, please contact the Front Desk.
23. No inflammable, explosive, poisonous, radioactive or other dangerous articles or letting off fireworks and firecrackers permitted in the hotel.
24. Strictly forbid any illegal and criminal activities such as fighting, gambling, drug taking or prostitution in the hotel. No guest should put up or circulate salacious books, pictures photos, nor play such recordings or videos. And drinking excessively making great noise or playing recorder loudly in the hotel is forbidden.
25. All payment are not refundable.
26. For all foreign national , a mandatory" tourist tax" of MYR10.00 will be collected by the hotel on behalf of MALAYSIAN CUSTOMS effective from September 1st 2017 . TTX:101-2017-10000010
27. All OTA's receipt will be not issud to guest